Hard Drive Data Recovery (HDD)
Overview
We recover data from all types of traditional hard drives desktop, laptop, and external. Whether it's a logical failure (accidental deletion, corruption, formatting) or a drive with physical issues (bad sectors, not spinning), we have the tools and expertise to get your data back.
Our process begins with a thorough diagnostic to determine the exact cause of data loss. We then create a sector-by-sector clone of your drive to a new, healthy medium before attempting any recovery, ensuring your original data remains intact. We handle everything from "RAW" file system errors to drives that are not detected by the computer.
Our pricing is transparent: a diagnostic fee to assess the drive, a recovery fee based on the complexity of the job, and a new drive replacement fee if you need a fresh disk to hold your recovered data.
Desktop & Laptop Internal Drives: Recovery from 2.5" and 3.5" SATA, IDE, and SAS drives.
External Hard Drives: Recovery from USB, FireWire, and Thunderbolt enclosures.
Corrupted Partitions: Restoring access to data when the partition table is damaged or missing.
Formatted & Repartitioned Drives: We can often recover data even after the drive has been formatted.
RAW File System Errors: When a drive shows as RAW and Windows asks to format it, we can extract the data.
"Drive Not Detected" Errors: Recovery from drives with electronic failure or severe corruption.
- Physical inspection for damage (burnt components, clicking sounds)
- Firmware and health assessment via SMART data
- Determining if recovery is logical or physical
- Providing a clear diagnostic report and quote
- Creating a bit-for-bit image of the failing drive
- Using advanced tools to handle bad sectors
- Working from the clone to prevent further damage
- Verifying the integrity of the cloned image
- Rebuilding corrupted partition tables
- Recovering data from drives with RAW file system
- Extracting files by signature (carving) when the file system is destroyed
- Restoring data from formatted or repartitioned drives
- Secure extraction of recovered files
- Verification of file integrity
- Transfer to a new customer-provided or new Encode-supplied drive
- Delivery via physical drive, cloud upload, or external media
Who This Service Is For
HDD recovery is for anyone with a failing or failed traditional hard drive containing irreplaceable data.
Home Users
Recovering family photos, videos, and documents.
Small Businesses
Retrieving critical business data from a failed server or PC.
Creative Professionals
Recovering project files from external drives.
IT Departments
As an escalation point for failed drives they cannot fix.
Recover Data from Your Hard Drive
Don't give up on your data. Contact us for a free diagnostic assessment.
Start HDD RecoverySSD & NVMe Data Recovery
Overview
Solid State Drives (SSDs) and NVMe drives store data differently than traditional hard drives. Features like TRIM and built-in encryption make data recovery more complex. We have the specialized knowledge and tools to navigate these challenges.
We handle logical recovery (deleted files, partition loss) where TRIM has not yet erased the data. For more complex issues like firmware corruption, we perform an initial assessment and can manage the entire process with our trusted lab partners for chip-level recovery.
Our "managed lab recovery partner" model means we handle the logistics, communication, and quality control, giving you a seamless experience without needing to source a specialist lab yourself.
Deleted File Recovery: Recovering files from SSDs where TRIM has not yet been triggered.
Partition Recovery: Restoring access to lost or deleted partitions on SSDs.
Firmware Corruption Recovery: Addressing issues where the SSD's internal software is corrupted.
SSD Cloning & Migration: Cloning a failing SSD to a new drive for system migration or data preservation.
Physical Chip-Level Recovery: For severe physical damage, we coordinate with advanced labs for NAND chip reclamation.
- Determining if TRIM has been executed on deleted data
- Checking controller and firmware health
- Assessing for physical or electronic damage
- Providing a clear recovery prognosis
- Recovering accidentally deleted files (pre-TRIM)
- Rebuilding corrupted partition tables
- Extracting data from formatted SSDs
- Cloning the drive for safe data extraction
- Repairing or bypassing corrupted firmware
- Dealing with "BSY" or "DRD" drive states
- Accessing drives with bad controller firmware
- Stabilizing the drive for data extraction
- Coordination with certified cleanroom labs
- Secure transport and chain of custody
- Management of NAND chip reclamation
- Data reconstruction from raw NAND dumps
Who This Service Is For
SSD recovery is for businesses and individuals using modern, high-performance storage.
Laptop Users
Most modern laptops use SSDs and need specialized recovery.
Gamers & Enthusiasts
Recovering game saves and configurations from NVMe drives.
Business Workstations
Recovering critical data from high-performance company PCs.
Data Centers
Recovering data from failed enterprise SSDs.
Recover Data from Your SSD
SSDs require expert care. Let us assess your drive and recommend the best recovery path.
Start SSD Recovery →Flash Drive & Memory Card Recovery
Overview
Flash drives and memory cards are everywhere in pockets, cameras, and dashcams and they are highly prone to data loss. Accidental deletion, corruption, and physical damage are common. This service is in high demand from students, photographers, and businesses, and we offer fast turnaround with excellent profit margins.
We recover data from USB flash drives, SD cards, microSD cards, and CompactFlash cards. We handle everything from simple "undelete" jobs to complex recovery from drives with controller failure or physical damage. Whether your device is not recognized, shows the wrong capacity, or has been formatted, we can help.
Accidentally Deleted Files: Quick recovery of photos, documents, and videos.
Formatted USB Drives: Recovering data after an accidental quick format.
Corrupted SD Cards: Fixing cards that show errors or can't be read by cameras.
Virus-Infected Flash Drives: Cleaning and recovering data from infected media.
CCTV Exports: Recovering footage from DVR export drives.
Physical Damage: Recovery from drives with broken connectors or damaged PCBs.
- Scanning for deleted files and directories
- Recovering data from recently formatted drives
- Rebuilding file system structures (FAT32, exFAT, NTFS)
- Recovering from virus or malware damage
- Repairing or bypassing failed USB bridge controllers
- Fixing firmware issues causing "0 MB" or wrong capacity
- Accessing drives in "read-only" or "device not recognized" state
- Using specialized tools to communicate with the flash memory
- Recovery from drives with broken USB connectors
- Direct reading from memory chips (chip-off) when the controller fails
- Reconstructing data from raw NAND dumps
- Coordination with labs for advanced physical repairs
Who This Service Is For
This service caters to anyone who uses portable storage, from students to professionals.
Students
Recovering lost assignments and thesis work.
Photographers & Videographers
Rescuing irreplaceable photos and footage from SD cards.
Business Professionals
Retrieving presentations and documents from corrupted USB drives.
Security Companies
Recovering footage from DVR export drives.
Recover Data from Your Flash Drive
Fast, reliable recovery for all types of removable media.
Start Flash Recovery →Server & RAID Data Recovery
Overview
When a server or RAID array fails, it's a critical event that can halt business operations. We provide enterprise-level recovery for businesses, schools, and organizations that rely on complex storage systems. Our expertise covers RAID rebuilds, failed disk reconstruction, and recovery of critical business databases.
We handle Windows Server recovery, Active Directory database recovery, and SQL database recovery. By offering these services, we position Encode Tech as a capable partner for enterprise IT environments, not just desktops and laptops.
RAID Rebuild Recovery: Reconstructing data from failed RAID 0, 1, 5, 6, and 10 arrays.
Failed RAID Disk Reconstruction: Extracting data from individual drives within a failed array.
Windows Server Recovery: Restoring data from server OS failures, including NTFS corruption.
Active Directory Recovery: Recovering the AD database (NTDS.DIT) and associated objects.
SQL Database Recovery: Restoring corrupted or deleted SQL Server database files (.MDF, .NDF, .LDF).
Virtual Machine Recovery: Recovering VM files (VHDX, VMDK) from failed hypervisors or storage.
- Analyzing RAID parameters (stripe size, parity order, disk order) from member drives
- Virtual rebuild of the array in a safe, isolated environment
- Recovering data from arrays with multiple failed drives
- Support for hardware and software RAID configurations
- Sector-by-sector imaging of each failed or failing drive in the array
- Handling drives with bad sectors or mechanical issues
- Extracting data from foreign disks (moved from another controller)
- Using the disk images for safe, non-destructive reconstruction
- Repairing corrupted SQL Server databases (MDF files)
- Recovering deleted or corrupted Active Directory objects
- Extracting mailboxes from corrupted Exchange databases (EDB)
- Recovering virtual machine disks (VHDX, VMDK) from failed storage
- Recovering data from failed Windows or Linux file servers
- Restoring network shares and user home directories
- Recovering from accidental mass deletion on servers
- Data extraction from server backups when primary restore fails
Who This Service Is For
Server recovery is for any organization that cannot afford to lose the data on its central storage systems.
SMEs with On-Premise Servers
Recovering from failed RAID arrays in your server room.
Schools & Educational Institutions
Restoring student records and administrative data.
Healthcare & Legal
Recovering sensitive client or patient data from servers.
Manufacturing & Industry
Retrieving critical production data from on-site servers.
Recover Your Server Data
Critical server failure? Contact us immediately for expert RAID and server recovery.
Start Server Recovery →
Professional Data Recovery
for Business & Home Users
Encode Tech Solutions provides professional data recovery services for failed hard drives, SSDs, servers, RAID arrays, cloud platforms, and CCTV systems. Whether you're a business that has lost critical customer data, a photographer with a corrupted memory card, or a homeowner needing family photos back, we have the tools and expertise to get your data back quickly and securely.
Data loss can happen to anyone: accidental deletion, hardware failure, formatted drives, virus attacks, or physical damage. We take a methodical approach starting with a full diagnostic to understand the issue, then working on a cloned copy of your drive to preserve the original. We don't just "try" recovery tools; we apply years of experience to maximise success rates.
- Hard Drive (HDD) recovery: desktops, laptops, external drives logical failures, bad sectors, not detected
- SSD & NVMe recovery: deleted files (pre-TRIM), firmware corruption, partition loss, managed chip-off recovery
- Flash drive & memory card recovery: USB drives, SD cards, cameras accidental format, virus damage, physical breaks
- Server & RAID recovery: RAID 0,1,5,6,10 rebuilds, Windows Server, SQL, Active Directory, virtual machines
- Cloud & email recovery: Microsoft 365, Google Workspace deleted emails, OneDrive, SharePoint restores
- CCTV footage recovery: DVR/NVR hard drives, deleted footage, corrupted video files, evidence export
Our Process
- Free initial assessment
- Transparent diagnostic fee
- Sector-by-sector cloning
- Secure data extraction
- Recovery on new drive
We Don't Just Run Software We Diagnose, Plan, and Recover
When you bring us a failed drive, we don't immediately start guessing. First, we perform a thorough diagnostic to determine exactly what has gone wrong: Is it a logical issue (deleted files, corrupted file system)? A firmware problem? Or physical damage like a seized motor or broken read/write head? This diagnostic step is essential for a safe and successful recovery.
For logical recoveries, we work from a cloned image of your drive, never the original. This ensures your data isn't further compromised. For physical issues, we have the tools and cleanroom partnerships to handle head replacements, platter swaps, and chip-off recovery. We communicate clearly at every stage, so you always know the status and the cost before we proceed.
Our pricing is straightforward: a diagnostic fee to assess the drive, and a recovery fee based on complexity. In most logical cases, if we can't recover your data, you don't pay the recovery fee. We also offer new drive replacement so you can leave with your data on fresh, reliable storage.
Specialised Recovery for Every Storage Type & Failure Scenario
Different storage devices fail in different ways, and each requires a unique approach. We've invested in the tools and training to handle the full spectrum of recovery scenarios. Whether it's a clicking hard drive, an SSD that won't power on, a RAID array with multiple failed disks, or a cloud mailbox that's been emptied we have a solution.
For businesses, we understand the urgency. A failed server can mean lost revenue and unhappy customers. We prioritise enterprise cases and work quickly to get your operations back online. For home users, we treat your family photos and personal documents with the same care and attention as corporate data. Every recovery is handled with confidentiality and professionalism.
Backed by years of experience and a commitment to getting your data back no matter how complex the failure.
Request Data Recovery
Tell us about your failed device. We'll assess the issue and get back to you with a diagnostic plan and quote. Or call us immediately on (+27) 081 473 3958 for urgent recovery assistance.